When an employee is hired, a User object is created in SAP SuccessFactors. This object contains all the necessary information about the employee, such as name, designation, salary, and position. We retrieve these details from SAP SuccessFactors first. The following portion of the Pipeline accomplishes this task:
We must create the employee’s record in ServiceNow before an asset can be allocated in the system. The following portion of the Pipeline accomplishes this task:
To allocate an asset, we must first query the available assets. Once we have retrieved a list of the available assets, we can then go ahead and map the applicable available assets to the employee. The following portion of the Pipeline accomplishes this task:
In some organizations, each employee has separate reference IDs in its various databases. However, in this use case we want to update the employee's reference ID: userID according to the asset allocation in ServiceNow.
To reuse the example pipelines:
Download and import the SLP file into your Environment.