Update a Groundplex on Windows

When running the Windows-based Snaplex as a service, performing a service restart causes the Monitor process to start with the old binaries files.

To update the service to use the latest binaries, you can either perform a complete reinstallation or install the latest Cygwin binaries only.

  • Environment (Org) admin permissions
  • Perform a complete reinstallation.
    1. Stop the Snaplex service.
    2. Remove the service.
      Open a command prompt and run the following: 
       cd /d c:\opt\Snaplogic\bin\jcc.bat
jcc.bat remove_service
    3. Back up the configuration files from the c:\opt\snaplogic\etc folder.
      Important: If you have a customized node configuration, back up the global properties to retain the customized node configuration after the upgrade.
    4. Delete the c:\opt\snaplogic folder.
    5. Reinstall the Snaplex.
  • Install the latest Cygwin binaries only.
    1. Unzip the release ZIP file into a temporary location.
    2. Copy bin\cygwin1.dll and bin\cygrunsrv.exe from the new ZIP to the existing installation location.
    3. Update and restart the service.
      Open a command prompt and run the following: 
         cd /d c:\opt\Snaplogic\bin\jcc.bat
  jcc.bat update_service