Frequently asked questions:

1. Why are you replacing Dashboard with Monitor?

   Monitor isn’t just a replacement - it’s a leap forward in observability and user experience for all monitoring, troubleshooting and reporting needs of customers. Monitor offers many advantages over the Classic Dashboard, including:

   • 10-second metric granularity, in contrast with 15-minute intervals in Dashboard, enable you catch spikes and issues in near real time.
   • Better metric visualizations that include dynamic downsampling, zoom, filters, and time-range drilldowns.
   • A redesigned Infrastructure page that includes Graph and List views, per-node insights, and Snaplex versions at a glance.
   • Asset catalog support to view metadata for pipelines, tasks, accounts, and quickly navigate to related assets.
2. Is Monitor ready for prime time?

   Monitor is ready for general use. The goal isn't to duplicate the Classic Dashboard, but to provide relevant actionable insights with the most desirable user experience.

3. What has SnapLogic done to ensure that Monitor is ready?

   We've conducted focused interviews with customers to gather feedback on features, usability, and performance. We've made a number of enhancements from this direct feedback and our own feature gap analysis.

4. Should I wait for a few more iterations before adopting Monitor for general use?

   No. Monitor is now the primary and default method of viewing your SnapLogic executions and infrastructure. We welcome your feedback on everything from minor irritations to major suggestions, which will help us make ongoing enhancements.

5. When will I lose access to the Classic Dashboard?

   We plan to retire Classic Dashboard in August 2025. After that, you won't have access to the Classic Dashboard. New environments (Orgs) created after April 10 2025 will never have access to the Classic Dashboard.

6. How do I get to the Classic Dashboard if I want to?
   Select the Classic Dashboard link from the Resources section of the main menu:
   

   

   
   
7. On the Pipeline executions page, how do I clear the filter presets?

   Switch between Not running and Running. We're working on an enhancement.

8. I see CPU and memory utilization at the node level, but where do we find the Snaplex level?

   We removed the initial aggregated Snaplex metrics view that caused some confusion. A new and improved Snaplex metrics view is scheduled for release in May 2025.

9. Where do I share feedback?

   Send an email to: [email protected]. We'd love to hear your thoughts.

10. What should I be checking in the metric charts?

    Monitor shows the same metrics that are available on the Classic Dashboard Snaplex tab. However, to increase understanding, Monitor offers a short description of each metric just below the name. Refer to Graph descriptions for detailed descriptions.

11. Where do I find the Snaplex version?

    From the Infrastructure page, click a Snaplex to open the Snaplex details panel.

12. How do I tell if nodes are running cold or hot?

    Open the Infrastructure page. The default graph view color codes node bars to indicate what’s running hot and cold. Snaplexes with cooler nodes are at the bottom of the page, Snaplexes with higher values show at the top.

13. Where do I find node count and size?

    From the Infrastructure page, click a node in the graph or list view to view its details.

14. Where do I check on Ultra Tasks?

    On the Pipeline executions page, click the Ultra pipelines quick filter.

15. How do I identify FeedMaster nodes?

    On the Infrastructure page, the graph and list view identify regular nodes with the icon and FeedMaster nodes with the icon.

Refer to Move from Dashboard to Monitor for tables that map the procedures for common tasks in Classic Dashboard to Monitor.