Analyze and manage Snaplexes

Use the Infrastructure page to:

View Snaplex details

From the Infrastructure Graphs or Snaplexes view, click a Snaplex to open the details panel. Snaplex details include information on the Snaplex and its nodes:


Snaplex details

In the details panel:

  • Click a node to view its details.
  • The Alerts tab shows node alerts such as failures to communicate with other nodes.
  • The Activity logs tab reports Snaplex activities, such as when a node is added or removed.
  • Org admins can click the gear icon to restart Snaplex nodes or put them in maintenance mode.

Find a node by its status

To find nodes by their status:

  • In the graph view, click Table configuration and filters in the search box to open advanced filters. Select one or more node statuses.
  • In the table view do one of the following:
    • Click the filter icon in the Status field and select one or more of the active or inactive states:
      Status dropdown

    • Click Table configuration and filters to open the Table configuration and filters dialog. From the Status field, select one or more of the active or inactive states.

Restart a Snaplex from the Snaplexes table

When restarted, Snaplex nodes attempt to complete any running pipelines before restarting. See Snaplex state transitions for details.

  1. Navigate to Infrastructure in the left navigation pane. By default, the Snaplexes view is displayed.
  2. Click the three-dot menu at the end of the Snaplex row.
  3. Click Restart Snaplex.Restart Snaplex menu option
    A confirmation dialog displays.
    Restart Snaplex confirmation dialog

    By default, the Platform waits for running pipelines to complete before restarting, up to the Max. restart wait time configured in Node properties. To restart immediately, select Do not wait for executing Pipelines to finish and click Restart.

Restart a Snaplex from the Snaplex details panel

  1. On the Infrastructure page, click the Snaplex to restart. The Snaplex details panel displays.
  2. Click the gear icon at the top right.
  3. Click Restart Snaplex. A confirmation dialog displays.

    By default, the Platform waits for running pipelines to complete before restarting, up to the Max. restart wait time configured in Node properties. To restart immediately, select Do not wait for executing Pipelines to finish and click Restart.

Restart Snaplex via gear icon

Restart a node from the Nodes table

When restarted, a node attempts to complete any running pipelines before restarting. See Snaplex state transitions for details.

  1. Navigate to Infrastructure and select the Nodes view.
  2. Click the three-dot menu at the end of the node's row.
  3. Click Restart node.Restart node menu option

    By default, the node waits for running pipelines to complete before restarting, up to the Max. restart wait time configured in Node properties. To restart immediately, select Do not wait for executing Pipelines to finish and click Restart.



Restart a node from the node details panel

  1. Navigate to Infrastructure and select the Nodes view.
  2. Click the node to restart. The node details panel displays.
  3. Click the gear icon at the top right.
  4. Click Restart node. A confirmation dialog displays.

    By default, the node waits for running pipelines to complete before restarting, up to the Max. restart wait time configured in Node properties. To restart immediately, select Do not wait for executing Pipelines to finish and click Restart.


    Restart node via gear icon

Put nodes in maintenance mode

Maintenance mode temporarily takes a node offline without removing it from the Snaplex. When you put a node in maintenance mode, the node stops accepting new pipeline requests and waits for running pipelines to complete before going offline. The node remains in maintenance mode until you exit it manually, except a Cloudplex node, which exits maintenance mode automatically after a Snaplex version update. Nodes in maintenance mode appear under Inactive nodes in the content selector.

See Snaplex state transitions for details on maintenance mode behavior, including notes for FeedMaster nodes and behavior during version upgrades.

Enter or exit maintenance mode from the Nodes table
  1. Navigate to Infrastructure in the left navigation pane and select the Nodes view.
  2. Click the three-dot menu at the end of the node's row.
  3. Click Switch to maintenance mode.

To exit maintenance mode and bring the node back online, click the three-dot menu and select Exit maintenance mode.

Enter or exit maintenance mode from the node details panel
  1. Navigate to Infrastructure and click the node to open its details panel.
  2. Click the gear icon at the top right.
  3. Click Switch to maintenance mode, or Exit maintenance mode to bring the node back online.
Note: Switch to maintenance mode is disabled while the node is in transition.

View the mean execution time for Ultra Tasks

FeedMaster node details include the mean execution time for the last 1000 requests handled by active Ultra Tasks. To view the execution time from Monitor, follow these steps:

  1. In the Nodes or Graphs view, go to Active nodes, locate the node on which the task is executing and click it to view its details.
  2. Click the In progress requests tab and view the Execution time column.
    Note: The In progress requests tab is available for FeedMaster nodes only.

View offline nodes

Nodes in a Snaplex send a heartbeat every 20 seconds to the control plane to indicate they're active. Nodes that don't send a heartbeat for 15 minutes are marked as inactive. Nodes without a heartbeat disappear from the Infrastructure after 15 minutes. Change the time period to view nodes that went offline.

Note: Nodes that go offline (due to missed heartbeats) are displayed in grey, and their data is retained only for 45 days.

Inactive nodes have a dash instead of values for Avg CPU, Avg Memory and Avg Disk Utilization.