Frequently asked questions - Snap trial

  • What is the Snap Trial feature?

    The Snap trial is a feature in the Snap catalog that enables you to explore the Snap packs available on the SnapLogic Platform. The latest Snaps and Snap Packs are not enabled by default. The Snap catalog only displays those Snaps for which your Org is subscribed. We can enable additional Snaps as per requirement. To request a subscription to this feature, contact SnapLogic CSM.

  • What are the benefits of Snap Trial?

    It provides the ability to view all available Snap Packs and request a free trial for evaluation.

  • How do I enable the Snap Trial feature in my Org?

    If the Snap trial feature does not appear in the Features list for your Org, contact your CSM. After it is enabled, you can view the feature in the features list as follows:


    View Snap Trial in feature list

  • How do I request the Snap trial of the new Snap Packs?
    1. In the Snap Catalog of the Designer, select the View Premium Snap Packs checkbox.
      View add-on Snap packs

    2. Click the Request trial link. An email notification will be sent to the Org admin and CSM of the Customer Org. The Trial request sent message displays. Your CSM will follow up with your Org admin and enable the Snap Pack for you.
      Request trial link

  • How often are new Snap Packs added?

    New Snap Packs are added regularly. You can check the Snap catalog for the latest Snap Packs, as we continuously expand our selection based on trends and user interest.

  • How do I know when my trial period is over?

    Your CSM will coordinate with you to notify you about the end of the trial period.

  • What if I have trouble with the Snap Trial feature?

    If you encounter any issues, reach out to SnapLogic support at [email protected] Watch how to request a free trial in an environment where the Snap Trial feature is enabled.: