ServiceNow Insert
Overview
The ServiceNow Insert Snap inserts incoming records into a specified ServiceNow table.

- This is a Write-type Snap.
Works in Ultra Tasks when the Batch size is set to 1.
Prerequisites
- A valid ServiceNow Account that can connect to the ServiceNow Platform.
Snap views
| Type | Description | Examples of upstream and downstream Snaps |
|---|---|---|
| Input |
This Snap has exactly one document input view. A table name and record details. |
|
| Output |
This Snap has exactly one document output view. Returns the complete response (including all fields of the inserted record) as output documents. |
|
| Learn more about Error handling. | ||
Supported Accounts
Snap settings
- Expression icon (
): Allows using JavaScript syntax to access SnapLogic Expressions to set field values dynamically (if enabled). If disabled, you can provide a static value. Learn more.
- SnapGPT (
): Generates SnapLogic Expressions based on natural language using SnapGPT. Learn more.
- Suggestion icon (
): Populates a list of values dynamically based on your Snap configuration. You can select only one attribute at a time using the icon. Type into the field if it supports a comma-separated list of values.
- Upload
: Uploads files. Learn more.
| Field/Field set | Description |
|---|---|
| Label
|
Required. Specify a unique name for the Snap. Modify this to be more appropriate, especially if more than one of the same Snaps is in the pipeline. Default value: ServiceNow Insert |
| Table name
|
Required. The specific ServiceNow table where records
will be inserted. This field is suggestible and requires an account setting for the
suggestions to appear. Note: Only accounts that have the 'Personalize dictionary'
role can see the field labels associated with each table in the ServiceNow data
dictionary. Therefore, accounts used with Snaps in this Snap Pack must have the
'Personalize dictionary' permission if you want to view the Table name
suggestions.
Default value: N/A Example: incident |
| Page size
|
Required. Number of documents for processing in a single
batch. Minimum value: 1 Maximum value: 500 Note: Set the value as 1 when using the Snap in an Ultra Pipeline.
Default value: 500 Example: 1000 |
| Number of retries
|
Maximum retry attempts on failure. Minimum value: 0 Default value: 0 Example: 3 |
| Retry interval (seconds)
|
Wait time between retry attempts in seconds. Minimum value: 1 Default value: 1 Example: 3 |
| Snap execution
| Choose one of the three modes in
which the Snap executes. Available options are:
|