ServiceNow Insert

Overview

The ServiceNow Insert Snap inserts incoming records into a specified ServiceNow table.



  • This is a Write-type Snap.
  • Works in Ultra Tasks when the Batch size is set to 1.

Prerequisites

  • A valid ServiceNow Account that can connect to the ServiceNow Platform.

Snap views

Type Description Examples of upstream and downstream Snaps
Input

This Snap has exactly one document input view.

A table name and record details.

Output

This Snap has exactly one document output view.

Returns the complete response (including all fields of the inserted record) as output documents.

Learn more about Error handling.

Supported Accounts

Snap settings

Legend:
  • Expression icon (): Allows using JavaScript syntax to access SnapLogic Expressions to set field values dynamically (if enabled). If disabled, you can provide a static value. Learn more.
  • SnapGPT (): Generates SnapLogic Expressions based on natural language using SnapGPT. Learn more.
  • Suggestion icon (): Populates a list of values dynamically based on your Snap configuration. You can select only one attribute at a time using the icon. Type into the field if it supports a comma-separated list of values.
  • Upload : Uploads files. Learn more.
Learn more about the icons in the Snap settings dialog.
Field/Field set Description
Label

String

Required. Specify a unique name for the Snap. Modify this to be more appropriate, especially if more than one of the same Snaps is in the pipeline.

Default value: ServiceNow Insert

Table name

String/Expression/ Suggestion

Required. The specific ServiceNow table where records will be inserted. This field is suggestible and requires an account setting for the suggestions to appear.
Note: Only accounts that have the 'Personalize dictionary' role can see the field labels associated with each table in the ServiceNow data dictionary. Therefore, accounts used with Snaps in this Snap Pack must have the 'Personalize dictionary' permission if you want to view the Table name suggestions.

Default value: N/A

Example: incident

Page size

Integer/Expression

Required. Number of documents for processing in a single batch.

Minimum value: 1

Maximum value: 500

Note: Set the value as 1 when using the Snap in an Ultra Pipeline.

Default value: 500

Example: 1000

Number of retries

Integer/Expression

Maximum retry attempts on failure.

Minimum value: 0

Default value: 0

Example: 3

Retry interval (seconds)

Integer/Expression

Wait time between retry attempts in seconds.

Minimum value: 1

Default value: 1

Example: 3

Snap execution

Dropdown list

Choose one of the three modes in which the Snap executes. Available options are:
  • Validate & Execute: Performs limited execution of the Snap and generates a data preview during pipeline validation. Subsequently, performs full execution of the Snap (unlimited records) during pipeline runtime.
  • Execute only: Performs full execution of the Snap during pipeline execution without generating preview data.
  • Disabled: Disables the Snap and all Snaps that are downstream from it.