Configure ServiceNow Accounts
Overview
You can configure your accounts in SnapLogic using the Designer or Manager. You can create ServiceNow Accounts to connect to ServiceNow instances for data integration.
Snap-account compatibility
The Snaps in the ServiceNow Snap Pack work with different accounts per the following table:
| Snaps | ServiceNow Account | ServiceNow OAuth2 Account |
|---|---|---|
| ServiceNow Delete |  |
|
| ServiceNow Insert | |
|
| ServiceNow Query | |
|
| ServiceNow Update | |
|
Note: Avoid updating account credentials when Pipelines using that account are being executed. This may lead to unexpected results, including locking your account.
Note:
- Only accounts that have the Personalize dictionary role can see the field labels associated with each table in the ServiceNow data dictionary. Therefore, accounts used with Snaps in this Snap Pack must have the Personalize dictionary permission if you want to view the Table name suggestions.
- We recommend you to create a role specific to your integration and provide that role all the rights you need to perform the integration.
Account encryption
| Standard Encryption | If you are using Standard Encryption, follow the High sensitivity settings under Enhanced Encryption. |
| Enhanced Encryption | If you have the Enhanced Account Encryption feature, the following describes
which fields are encrypted for each sensitivity level selected for this account:
|