Snap Pack history: ServiceNow

  • Release Date
  • Snap Pack Version
  • Type
 Updates
  • August 2026
  • main35817
  • 12 Aug 2026
  • Stable
  • August 2026
  • main35817
  • 12 Aug 2026
  • Stable
  • August 2026
  • main35817
  • 12 Aug 2026
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • July 2026
  • 444patches35597
  • 24 Jul 2026
  • Latest
  • July 2026
  • 444patches35597
  • 24 Jul 2026
  • Latest
  • July 2026
  • 444patches35597
  • 24 Jul 2026
  • Latest

Enhanced the ServiceNow Attachment Download Snap to support both Record Sys ID and Attachment Sys ID, and added content type and size fields to the output header.
  • July 2026
  • 444patches35489
  • 17 Jul 2026
  • Latest
  • July 2026
  • 444patches35489
  • 17 Jul 2026
  • Latest
  • July 2026
  • 444patches35489
  • 17 Jul 2026
  • Latest
  • Added ServiceNow Statistics Snap that enables you to compute aggregate statistics (count, sum, avg, min, max) over ServiceNow tables using the Stats REST API endpoint without fetching individual records.
  • Enhanced the ServiceNow Attachment Download Snap to include the original Upstream Snap data in the output.
  • July 2026
  • 444patches35357
  • 7 Jul 2026
  • Latest
  • July 2026
  • 444patches35357
  • 7 Jul 2026
  • Latest
  • July 2026
  • 444patches35357
  • 7 Jul 2026
  • Latest
  • Added support for Knowledge Management tables (kb_knowledge, kb_knowledge_base, kb_category, kb_view, kb_feedback), enabling users to create, read, update, and delete knowledge articles, bases, categories, views, and feedback directly through ServiceNow Snaps.
  • The ServiceNow Query Snap now supports Start Page and End Page properties to retrieve a specific range of pages, and the Page Size property now accepts expressions.
  • The Error view output for all ServiceNow Snaps now includes the HTTP status code (e.g., 401, 404, 500) in the reason field to improve troubleshooting.
  • Added ServiceNow Attachment Download Snap and support for the Dynamic token account.
  • May 2026
  • main34730
  • 13 May 2026
  • Stable
  • May 2026
  • main34730
  • 13 May 2026
  • Stable
  • May 2026
  • main34730
  • 13 May 2026
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • February 2026
  • main33958
  • 18 Feb 2026
  • Stable
  • February 2026
  • main33958
  • 18 Feb 2026
  • Stable
  • February 2026
  • main33958
  • 18 Feb 2026
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • November 2025
  • 443patches33615
  • 12 Jan 2026
  • Latest
  • November 2025
  • 443patches33615
  • 12 Jan 2026
  • Latest
  • November 2025
  • 443patches33615
  • 12 Jan 2026
  • Latest
 Fixed an issue with the ServiceNow Query where the Pass through selection was not honored (original input not included in the Snap’s output), and the ServiceNow instance returned an empty query results set.
  • November 2025
  • 443patches33541
  • 08 Jan 2026
  • Latest
  • November 2025
  • 443patches33541
  • 08 Jan 2026
  • Latest
  • November 2025
  • 443patches33541
  • 08 Jan 2026
  • Latest
 Added Skip records without sys_id checkbox to the ServiceNow Query that enables the Snap to ignore the records without sys_id. This checkbox is deselected by default for backward compatibility.
  • November 2025
  • main33142
  • 12 Nov 2025
  • Stable
  • November 2025
  • main33142
  • 12 Nov 2025
  • Stable
  • November 2025
  • main33142
  • 12 Nov 2025
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • August 2025
  • 442patches32368
  • 10 Sep 2025
  • Latest
  • August 2025
  • 442patches32368
  • 10 Sep 2025
  • Latest
  • August 2025
  • 442patches32368
  • 10 Sep 2025
  • Latest
 Enhanced the ServiceNow Write Snaps (ServiceNow Insert, ServiceNow Delete, and ServiceNow Update) to support expressions for the Table name setting. Now, these Snaps accept table names dynamically in a pipeline.
  • August 2025
  • main32088
  • 13 Aug 2025
  • Stable
  • August 2025
  • main32088
  • 13 Aug 2025
  • Stable
  • August 2025
  • main32088
  • 13 Aug 2025
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • May 2025
  • main31019
  • 14 May 2025
  • Stable
  • May 2025
  • main31019
  • 14 May 2025
  • Stable
  • May 2025
  • main31019
  • 14 May 2025
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • February 2025
  • main29887
  • 12 Feb 2025
  • Stable
  • February 2025
  • main29887
  • 12 Feb 2025
  • Stable
  • February 2025
  • main29887
  • 12 Feb 2025
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • November 2024
  • main29029
  • 13 Nov 2024
  • Stable
  • November 2024
  • main29029
  • 13 Nov 2024
  • Stable
  • November 2024
  • main29029
  • 13 Nov 2024
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • August 2024
  • main27765
  • 21 Aug 2024
  • Stable
  • August 2024
  • main27765
  • 21 Aug 2024
  • Stable
  • August 2024
  • main27765
  • 21 Aug 2024
  • Stable
 Upgraded the org.json.json library from v20090211 to v20240303, which is fully backward compatible.
  • May 2024
  • main26341
  • 08 May 2024
  • Stable
  • May 2024
  • main26341
  • 08 May 2024
  • Stable
  • May 2024
  • main26341
  • 08 May 2024
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • February 2024
  • main25112
  • 14 Feb 2024
  • Stable
  • February 2024
  • main25112
  • 14 Feb 2024
  • Stable
  • February 2024
  • main25112
  • 14 Feb 2024
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • November 2023
  • 435patches24712
  • 23 Jan 2024
  • Latest
  • November 2023
  • 435patches24712
  • 23 Jan 2024
  • Latest
  • November 2023
  • 435patches24712
  • 23 Jan 2024
  • Latest
 The Batch Size field is now relabeled to Page size in ServiceNow Query and ServiceNow Insert.
  • November 2023
  • main23721
  • 08 Nov 2023
  • Stable
  • November 2023
  • main23721
  • 08 Nov 2023
  • Stable
  • November 2023
  • main23721
  • 08 Nov 2023
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • August 2023
  • main22460
  • 16 Aug 2023
  • Stable
  • August 2023
  • main22460
  • 16 Aug 2023
  • Stable
  • August 2023
  • main22460
  • 16 Aug 2023
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • May 2023
  • main21015
  • 10 May 2023
  • Stable
  • May 2023
  • main21015
  • 10 May 2023
  • Stable
  • May 2023
  • main21015
  • 10 May 2023
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • February 2023
  • main19844
  • 09 Feb 2023
  • Stable
  • February 2023
  • main19844
  • 09 Feb 2023
  • Stable
  • February 2023
  • main19844
  • 09 Feb 2023
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • February 2023
  • main18944
  • 10 Nov 2023
  • Stable
  • February 2023
  • main18944
  • 10 Nov 2023
  • Stable
  • February 2023
  • main18944
  • 10 Nov 2023
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • August 2022
  • main17386
  • 11 Aug 2022
  • Stable
  • August 2022
  • main17386
  • 11 Aug 2022
  • Stable
  • August 2022
  • main17386
  • 11 Aug 2022
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • 4.29
  • main15993
  • 14 May 2022
  • Stable
  • 4.29
  • main15993
  • 14 May 2022
  • Stable
  • 4.29
  • main15993
  • 14 May 2022
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • 4.28
  • main14627
  • 12 Feb 2022
  • Stable
  • 4.28
  • main14627
  • 12 Feb 2022
  • Stable
  • 4.28
  • main14627
  • 12 Feb 2022
  • Stable
 Added a new account type ServiceNow OAuth2 Account that enables OAuth2 authentication for all the ServiceNow Snaps.
  • 4.27
  • main12833
  • 13 Nov 2021
  • Stable
  • 4.27
  • main12833
  • 13 Nov 2021
  • Stable
  • 4.27
  • main12833
  • 13 Nov 2021
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • 4.26
  • main11181
  • 14 Aug 2021
  • Stable & Latest
  • 4.26
  • main11181
  • 14 Aug 2021
  • Stable & Latest
  • 4.26
  • main11181
  • 14 Aug 2021
  • Stable & Latest
 Updated and certified against the current SnapLogic Platform release.
  • 4.25 Patch
  • 425patches10014
  • 11 Jun 2021
  • Latest
  • 4.25 Patch
  • 425patches10014
  • 11 Jun 2021
  • Latest
  • 4.25 Patch
  • 425patches10014
  • 11 Jun 2021
  • Latest
 Enhanced the ServiceNow Query with the Retry mechanism that includes the following fields:Number Of Retries: Specifies the number of attempts the Snap should make to perform the selected operation in case of connection failure or timeout.Retry Interval (seconds): Specifies the minimum number of seconds the Snap must wait before each retry attempt.
  • 4.25
  • main9554
  • 08 May 2021
  • Stable
  • 4.25
  • main9554
  • 08 May 2021
  • Stable
  • 4.25
  • main9554
  • 08 May 2021
  • Stable
 Updated and certified against the current SnapLogic Platform release.
  • 4.24
  • main8556
  • 13 Feb 2021
  • Stable
  • 4.24
  • main8556
  • 13 Feb 2021
  • Stable
  • 4.24
  • main8556
  • 13 Feb 2021
  • Stable
 Updated and certified against the current SnapLogic Platform release.