Third-party Observability

SnapLogic Monitor provides basic visibility into pipeline execution and infrastructure health. To offer greater flexibility, the SnapLogic Third-party Observability feature (available as a public preview) enables you to integrate Groundplex metric and log data with third-party observability tools.

Observability tools:

  • Consolidate the monitoring of many applications in one interface to reduce the total cost of ownership (TCO).

  • Simplify issue mitigation with early detection.
  • Retain historical data for audits.

The Third-party Observability feature is available by subscription and works with tools that support the OpenTelemetry (OTEL) format. SnapLogic currently certifies support for Datadog and New Relic. Contact your CSM for more information.

Integration architecture

In environments subscribed to the Third-party Observability feature, Groundplex JCC services use the OpenTelemetry API and SDK to instrument metrics and logs in OpenTelemetry Protocol (OTLP) format. To use the service, you configure and deploy an OpenTelemetry Collector for each node. The Collector retrieves data from the logs and routes them to a third-party tool.

Three components comprise the OpenTelemetry Collector:

  • Receiver: Defines how the logs are sent to the OpenTelemetry Collector.
  • Processor: Defines the method of log retrieval. In most cases, batch mode is preferred.
  • Exporter: Specifies the third-party tool.

The following diagram illustrates how the SnapLogic Platform implements the OpenTelemetry service.


SnapLogic OTEL implementation architecture

Workflow for Third-party Observability

To set up Groundplex monitoring for an OTEL-compatible third-party tool:

  • Download, configure, and deploy an OpenTelemetry collector.
  • If required, configure the observability tool to connect to the collector.
  • Run some pipelines to verify the configuration.

The exact procedures depend on where your Groundplex is deployed, and which third-party observability tool you want to use. Snaplogic certifies that the Third-party Observability feature works with Datadog and New Relic. SnapLogic documentation provides specific instructions for: